Fellow Atlanta biz MailChimp invited FortyFour Director of Analytics Ryan Anderson to chat data. In marketing it’s tempting to collect an endless bounty of data and attempt to pull conclusions from there, Anderson says — but that isn’t necessarily the best practice. Read the whole MailChimp interview here and don’t forget to check out Anderson’s blog post (also about data! What a guy) here.
Clear, consistent communication helps build trust between brands and customers. If a brand doesn’t seriously embrace a hard-lined style guide, it can come across as sloppy or unprofessional. Get your message across by establishing a defined, concise brand style guide and disperse it throughout the company to maintain compelling copy. Teach everyone from junior marketers to senior executives to follow the same rules, and your brand’s voice will be recognizable in all company communications.
FortyFour has a standard approach for developing brand style guides. Our rules include:
Pick a base style
It’s an unnecessary headache and time-suck to create a brand style guide from scratch, so lay a foundation with a pre-existing, somewhat common style. No one style is superior to the rest, just make sure you’re consistent. If you go with Chicago Manual Style, that means serial commas are standard. If you go Associated Press Style (which is industry standard in journalism), they are not. This ensures all content under the brand umbrella, including promotional materials as well as external and internal communication, is consistent.
Our agency has been steering the digital presence for customizable Coke bottle program, Shareacoke.com, so it makes sense we’re merging it with the Coke store. Now all personalizable Coke bottles, as well as other Coke goods such as apparel and collectables, are available at one umbrella site. It’s not just bottles anymore.